Frequently asked questions
To place an order, click the 'Order Now' button to open the order form.
Select the kit(s) you’d like to purchase.
Upload your images.
Choose your paint colors.
Enter your shipping details.
Complete your payment.
Yes, you can add as many cutters for as many different pets as you'd like for £15.99 each.
To include additional cutters in your kit, select the 'Additional Cutter' option on the first page of the order form. Add the number of cutters you need to your basket, then upload images of each pet on the next page.
This helps ensure the image quality and visibility of your pet's features on the software used to create the digital design for the cutters. Variations in lighting and resolution between images can make a big difference, as clearer photos allow the software to capture your pet’s features accurately.
Paints are charged separately to give you the freedom to customise your kit as much as you’d like. Originally, our kits included 8 paints and were priced to higher to reflect that, but we realized you might already have paints at home, prefer fewer/more colors, or even want a color-free creation. This way, you can select only the colors that best match your pet’s appearance, allowing for a more personalized kit.
